Call Center

customers service:

Providing answers to questions and inquiries raised by customers about products or services.

Provide information about the status of accounts and financial transactions.

Solve technical problems and provide guidance on how to use products or services.

Guiding customers on how to perform basic maintenance on products.

Providing product offers and encouraging customers to purchase.

Collect information about customer satisfaction and provide surveys to evaluate the service experience.

Follow up on late customer payments and remind them of the need to pay dues.

Provide follow-up on requests and complaints to ensure they are resolved effectively.

Arranging appointments for clients or confirming meeting times.